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Which of the following statements is NOT true regarding the process analysis​ tools?:

A) A process chart is different than a flowchart.
B) Service blueprinting is designed to help focus on the customer interaction part of the process.
C) ​Time-function mapping extends​ value-stream mapping to include suppliers.
D) Process mapping is another name for​ time-function mapping.

Answer :

andreafernandez

Answer:

C. Time-function mapping extends​ value-stream mapping to include suppliers

Explanation:

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