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In the closing of a claim message, you should a. reference all copies of pertinent documents enclosed. b. warn the company that failure to comply could cause legal action. c. justify and explain your request. d. promote goodwill and summarize your request.

Answer :

Answer:

D. Promote goodwill and summarize your request

Explanation:

When closing a claim message, goodwill should be promoted and also summary of the request should be at the end.

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