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Jeff Semenchuk, chief innovation officer for Hyatt hotels, is deciding how to check in customers who have iPads? He is thinking about installing self-service kiosks in nearly 500 hotels.

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Answer:

Following situation is a example of "Planning"

Explanation:

Planning is the method of focusing on the actions required to achieve a specific goal. Achieving expected results is the first and probably most important task. It involves creating and maintaining a plan, such as practical aspects that require conceptual competencies.

  • Planning is also a strategic mechanism that is associated with identifying expectations for the strategic direction of an organization and deciding the tasks and tools for achieving those goals.
  • Managers can create strategies for achieving goals, including a marketing plan or a strategic plan.

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