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When Rebopy, a network service provider, started providing 4G data services, it attracted a large number of customers because of the high speed and cost effectiveness of Rebopy's services. However, after few months of using the service, the customers found that it had poor connectivity and hence switched to more efficient data services. In the context of innovation streams, which of the following concepts does this scenario best illustrate?

Answer :

sadddamkashmiri801

Answer:

Technological lockout

Explanation:

Technological lockout is the position when the company is unable to gain benefit of its innovation this is because of the defect in its innovation offerings. This is the main reason why Samsung was defeated by Iphone in previous years because the samsung galaxy series phone was geting hot and blasts when the charger pin was pinned in. As a result, Samsung users opted to Iphone due to its better reliabilty and customer focused strategy. This technological lockouts are more prominent when the company is in haste and doesnot considers any testings necessary which costs them a loss of potential customers.

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