In the opening case "We Thought You Wanted the Extra Pillow," under the Mystique program, every hotel in the _____________ chain now knows if a guest always requests extra towels or has a specific drink preference at the hotel bar.

Answer :

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Explanation:

In the opening case "We Thought You Wanted the Extra Pillow," under the Mystique program, every hotel in the Ritz Carlton chain now knows if a guest always requests extra towels or has a specific drink preference at the hotel bar.

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