Answer :
Answer:
differentiated by quality/design
Explanation:
In this scenario the two coffee shops have different strategies for sale. While Jackie's coffee is a sit down cafe with a waiter service that takes personalised orders, Johnny's coffee sells at various kiosks it owns.
These two businesses are differentiated by quality or design. Jackie's has more quality because of the personalised service provided to customers.
Jackie uses design of a sit down cafe in one location, while Johnny's business design is to sell coffee at various locations (kiosks)