Assume you are working for us and receive an email from a customer. The customer purchased a product from our company’s website. In 5-10 sentences, please respond to the customer in a way that fully answers her question. Provide any additional information she may find useful (using proper grammar, spelling, and punctuation).
We've included all relevant order and company information below. Feel free to use as little or as much of the provided information as you want.
If something is not provided, you may make assumptions to provide a thorough response.
We're a fun company, and we like that to be reflected in our customer service messages (when appropriate). Please respond in a way that "wows" the customer. Feel free to use dog puns in your response.
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Jennifer's Email to You:
To whom it may concern,
Where's my package? I still haven't received it!
- Jennifer D.
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Jennifer's Order Info:
Order #: 1756464
Order date: 3 days ago
Ship date: yesterday
Shipping service: Fedex Ground
Tracking number: 782714595927
Expected delivery date: in 2 business days
Product: 1 bag of dog treats
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Company Info:
Company phone number: 1-800-555-5555
Your direct line: 1-800-555-5555 ext. 015
