What's In
Before you will explore this module, let us review first the concepts in Module 2 or
strategies for effective personal communication.
Directions. Select only the letter of the correct answer. Write it on a separate she
of paper.
1. Which of the following processes describes a way of showing a speaker that you
are following what they are saying?
a. summarizing b. clarifying
2. The use of words to express yourself is
a. non-verbal communication
b. interpersonal communication
c. backchanneling d. repeating question
c. verbal communication
d. open-ended questions
3. Which of the following questions encourages the interviewee to share experience=
emotions, attitude or opinions?
a. close-ended questions
c. nosy questions